Status:                 Full-Time  (35hrs/w includes Pension & Health Benefits) ** note: 6 days a week during summer camp weeks

Reports to:           Office Manager

Revision date:    May 2026

Camp Kwasind is a ministry of the Canadian Baptists of Ontario and Quebec (CBOQ) and has been investing in young people since 1944. Our mission is to create life-transforming experiences where children, youth, and leaders can encounter Jesus, build authentic community, and grow in confidence and character. We operate year-round as a summer camp, retreat centre, and ministry hub for churches and partner organizations.

Position Overview:

Camp Kwasind is seeking a highly organized, service-oriented, and proactive Office Assistant & Camp Store Coordinator to serve as a key member of our year-round operations team.

This full-time role combines administration, guest group support, customer service, and retail management, with seasonal intensity during the summer months. The successful candidate will play a key role in coordinating year-round ministry and rental groups, maintaining a high standard of guest experience, and operating the Camp Store (Tuck Shop) year-round.  This individual will contribute significantly to ensuring Camp Kwasind is organized, hospitable, and “guest-ready” at all times.

There is no existing vacancy, this is a new role.

Core Competencies (Qualifications & Skills)

• Alignment with the mission and values of Camp Kwasind and the Canadian Baptists of Ontario & Quebec
• Strong organizational, administrative, and time management skills
• Warm, welcoming, and guest-focused communication style
• Excellent written and verbal communication abilities
• Financial awareness (budgeting, invoicing, payment tracking, reporting)
• Proficiency in Microsoft Office and systems such as Camp Brain and Square
• Experience in customer service, administration, hospitality, or retail (asset)
• Asset to have basic design skills (Canva, Adobe)
• Adaptability and ability to thrive in a fast-paced, seasonal environment
• Proactive, solution-oriented mindset

Key Responsibilities

September – June (Administrative, Ministry, Guest Group & Store Operations)

Support Guest Group & Ministry Coordination

• Coordinate bookings for year-round ministry and rental groups, including:
  • Preparing and issuing contracts and agreements
  • Tracking deposits and payments
  • Maintaining accurate booking records and schedules
  • Providing clear, timely, and professional communication with group leaders
• Assist with invoicing, payment collection, and financial tracking related to guest groups and camp programs
• Support pre-arrival communication with guest groups, including welcome emails, reminders, and information packages
• Assist in collecting group details such as attendance numbers, dietary needs, and program schedules
• Help prepare arrival materials, welcome packages, and printed resources
• Contribute to a high standard of a “Kwasind Ready” guest experience

Systems & Reporting

• Maintain accurate records within systems such as Camp Brain
• Track booking status, outstanding payments, and required documentation
• Assist in generating reports and summaries for leadership and planning purposes

Administrative Support

• Provide administrative support to the Office Manager and leadership team
• Manage communications, including email and phone inquiries
• Support camper registration, database management, and documentation preparation
• Maintain organized digital and physical filing systems

Camp Store (Tuck Shop) – Year-Round Development

• Oversee and maintain the Camp Store (Tuck Shop) year-round, including:
  • Work with Office Manager on inventory planning, ordering, and supplier coordination
  • Work with Office Manager and Executive Director on budget tracking, cost analysis, and pricing strategy
  • Preparing stock, systems, and workflows for summer operations
  • Exploring and implementing Tuck Shop opportunities for guest groups

June – August (Summer Operations)

• Serve as front desk receptionist, supporting parents, guests, delivery staff and summer staff
• Continue to support guest group coordination as needed, including communication and payment tracking

Tuck Shop (Camp Store) Leadership

• Manage operations of the Camp Store with Office Manager oversight, including:
  • Inventory execution and restocking
  • Staff training, scheduling, and supervision
  • Daily sales operations and cash handling
  • Camper account management
  • Weekly financial reporting and reconciliation
  • Visual merchandising and sales promotion

Administrative & Camp Operations Support

• Provide administrative support to camp staff and leadership, including:
  • Printing schedules, reports, and communications
  • Supporting camper and medical documentation processes
  • Assisting with staff coordination and time tracking
• Contribute to mid-season and end-of-season reporting, evaluations, and office wrap-up

Additional Requirements:

• Must be willing to work on-site during major retreat events and full-time on-site during summer camp season.
• Recent Vulnerable Sector Check (or obtain one before start date)
• Willingness to actively participate in a Christian ministry environment

Compensation & Work Schedule

• Full-time, year-round position
• Full-time, on-site work required
• Occasional evenings and weekends required, particularly during events and guest group rentals
• Living in or near Muskoka area

Applications

Qualified candidates may apply by June 30, 2026 to HR through the link.

All candidates whose training, experience and aptitudes meet the requirements for the job will be considered, subject to acceptance of the CBOQ code of conduct policy. CBOQ welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Why Camp Kwasind is a great place to work!

• Doing Something Meaningful – The impact of camp ministry is one that results in transformative experiences for young kids, youth and young leaders as they grow in faith, character, confidence and leadership. The elements of this job are far greater than just tasks to be completed, but it all about ensuring what we collectively do results in significant and lasting impact in the lives of the next generation, their families, our guests and future leaders.
• Great Compensation- We seek to provide a highly competitive salary within the camping industry, with a highly valued pension and health benefits package along with both paid vacation and personal health days.
• Both Unique Flexibility & Maximum Impact Time – Throughout the September to May months, we allow for great flexibility in when you fulfill your full-time working hours as well as allowing year-round staff team to work remotely while also ensuring that mid-June to end of August is our maximum impact moments in which we all step it up to be part of seeing meaningful-life change in kids, youth & young leaders.
• Positive growth and development culture – As a camp that has been around for over 80 years we have both a rich history to build upon while also constantly able to adapt to times with the support of a growing year-round ministry team and supportive alumni. The culture surrounding Kwasind has resulted in seeing rapid growth, new opportunities, and space for creativity and innovation to flourish as we invest into the lives of campers and guests moving one-step closer to Jesus.

CAN YOU SEE YOURSELF IN THIS ROLE? GREAT – APPLY NOW!

Compensation:Camp Kwasind offers competitive compensation, and great value in pension and benefits.

To Apply:

Qualified candidates may apply by June 30, 2026 through the link below.

Early submission is encouraged, as applications will be reviewed on a rolling basis.

All responses will be handled in confidence.